March 20, 2020: Clinic Update

What you need to know

Please reach out (425) 686-4498 or email us at if you have any questions, concerns, or need additional support.

Telehealth Virtual Consults

Call us today, (425) 686-4498 to schedule your telehealth virtual wellness appointment.


Clinic Update: Telemedicine

Dear patients and our Bothell community,

As you already know, the quarantine is very real and it is everyone’s responsibility to help keep our community safe from the rapid spread of Coronavirus.  To help slow the spread of this virus, it is now more important than ever to take an abundance of caution to help protect you, your family, our community and our healthcare system.

Because there are many unknowns about Coronavirus and things can change rapidly, we believe using common sense is the best measure to prevent the spread of the virus.

We are temporary closed to seeing in-person appointments until March 31st. This date maybe changed as we are following mandate from Governor Inslee and the Department of Health.

During this time we are continuing to offer Telehealth virtual wellness appointments. More about those visits can be found here.

Our staff is still monitoring the phone and emails so please reach out if you have questions, concerns, or would like to make a telehealth visit with Dr. Heintze.

Insurance for Telehealth:

Many of you have asked questions regarding telehealth. A common question is if insurance will cover the telehealth visit. Insurances vary, that being said most insurance have already been covering telehealth for years. With the recent, declaration of National Emergency, the restrictions have been removed on telehealth visits. What this means is that now, during the emergency, you can have your initial consult via telehealth and insurance will also cover return office visits via Telehealth. This is great news!

The visits are the same as in-person and if you have naturopathic office visit coverage you would still be responsible for the co-pay, co-insurance, or deductible as in an in-person visit.

We are here to support you and make this new way of life go smoothly. You can address ways to tackle anxiety, stress management, low energy, wellness plans, continued nutrition coaching, and more via the Telehealth visits!

What You Can Do To Take Care Of Yourself

The most important things you can do to support your immune system are really basic:

1. Don’t panic.  Stress is bad for your immune system.  It’s normal to have worried thoughts. Just don’t entertain them for too long.  Make some time to do something enjoyable each day and connect with loved ones.

2. Wash your hands frequently and don’t touch your face unless you just washed your hands…yes even if you are still staying at home!

3. Get enough sleep.  Turn off the screens and start winding down a little earlier.

4. Drink lots of water to support healthy mucous membranes as a first line of defense.  Hot water and tea have been shown to inhibit viruses in our throat.

5. Eat more nutrient dense whole foods, soups, and bone broth.

6. Eat less inflammatory foods: sugar, industrial seed oils, processed foods, alcohol, and foods you are sensitive to (wheat, dairy, eggs, nightshades etc.). Get Dr. Ellie’s anti-inflammatory guide for free here.

7. Support lung health by doing some even breathing, preferably outdoors in fresh air, to move circulation and clear out toxins.  Breath in through your nose for a count of 5, hold for 1 count, then out through your mouth for a count of 5, hold for 1 count. Repeat.  Make the counts even and not too long that you struggle.

What You Can Do To Help Balance Health

If you need supplement refills or more immune supplements, just call our office we can deliver them to your car, curbside at our office, (425) 686-4498!

While these times may feel unusually challenging, please know we will continue to monitor the current situation and evaluate additional measures to help support our patients, employees and community.

Thank you and stay safe.

-Dr. Heintze

Please reach out (425) 686-4498 or email us at if you have any questions, concerns, or need additional support.

Call or Schedule Now! (425) 686-4498

Call or Schedule Now!

(425) 686-4498

Dr. Ellie Heintze, ND, LAc

  • Master’s Degree in Acupuncture
    Bastyr University
  • Doctorate in Naturopathic Medicine
    Bastyr University
  • Master’s Degree in Chemistry
    Northern Arizona University
Dr. Heintze Acupuncturist and Naturopathic Doctor

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