Clinic Resources

Please complete all new patient paperwork found on the Charm portal. You will receive an email invite from Charm to set-up your secure patient portal account log-in. Use a desktop computer and Chrome or Internet Explorer browser to complete the paperwork and make sure to "submit" them! Also, bring in supplement bottles (if you are taking any), your photo ID and insurance card, loose fitting clothes/tank top or shorts.

If we do not receive your paperwork within 24 hours of your consult, your visit maybe rescheduled. The first visit is a consult with the doctor and fee for consult is, $180. Payment maybe due at time of service if you do not have naturopathic coverage or reaching a deductible.

Your initial visit will be a consult with the doctor. This will take 15-30 minutes. At this point we will determine if we are a good fit for your care and create an individualized treatment plan for you. In most cases we will be able to get you in for a treatment following your consult. We specialize in pain management and may recommend acupuncture, pain relief injections, cupping, or vitamin shots to assist you to achieve optimal wellness.

Plan to arrive 5-10 minutes early. We run on time, being late will cut your valuable treatment time short, we want you to get maximum benefit from each visit!

***Do note that the consult can be billed to your insurance if you have Naturopathic coverage. If you do not have coverage or are reaching a deductible payment for your consult is due at time of service. Consults fee is $180. If treatment is also given after the consult, payment is due for treatments given if reaching a deductible or no coverage. We will always explain our recommendations and get consent for care before starting any treatment.

Return visits are shorter and depend on visit type which can range from 15-45 minutes.

After your first acupuncture session, you may feel very relaxed and many have reported having the "best night's sleep." Most feel at least one to two points lower on the pain scale right after their treatment but results can take up to 4-12 hours to be noticeable. Most feel improvements in energy, mood, pain level, digestion, and sleep after just one treatment.

Dr. Heintze is a pain management specialist but sees people with concerns ranging from whiplash, migraines, IBS, food allergies, allergies, to anxiety. She uses a integrated approach combining naturopathic therapies such as therapeutic injections (like vitamin B12 shots or other vitamins), trigger point injections, nutritional counseling, and acupuncture to address the root of the problem. Dr. Heintze does not provide primary care and requires patients to also have primary care physician in addition to their care.

Yes. Dr. Heintze is a Preferred Provider for most WA State Insurance plans  and we can check your plan's specific coverage for you as a courtesy. We can bill in and out of network. Please call our insurance specialist, Debra at (206) 434-6317 to verify your coverage.

It is your ultimate responsibility to know your insurance plan, co-pay amount, and to notify us of any changes to your insurance. Co-pay, co-insurance, deductible, and payment for non-covered services are due at time of service. Services not typically covered by insurance are pain relief injections, scar treatments, vitamin shots, food allergy tests, supplements, and products.